We respect your fundamental right to privacy, and we commit to take great care in safeguarding your personal data. In compliance with the Data Privacy Act, we share with you the principles that govern how your personal data will be collected, processed, and shared as you participate in the TNT Paskong Panalo (the “Promo”).
Why we collect and process your personal data
Get a chance to win gadgets and cash of up to one million pesos when you purchase or subscribe to eligible products and services and join the promo.
To join, we will process your personal data, such as your mobile number, usage information,
and regional location so that we may:
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Generate the corresponding digital raffle entries that you earn with your purchases or subscriptions for
the weekly raffle draws. You may check the number of entries that you have
earned through https://tntph.com/pp24rafflecheck;
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Facilitate the claiming of the weekly prizes. If you win any of the cash or physical prizes
(for example, a mobile phone in the weekly raffle draws), an authorized Smart representative will
call you through your registered mobile number to validate your identity and ask for your delivery address
so that we can send you the formal notice via registered mail and arrange the claiming of your prize.
Only the registered owners of the SIM are eligible to claim the prizes. When we validate your identity,
we may use the information you have provided to us when you applied for your
postpaid plan or when you registered your SIM.
We also intend to publish the list of Promo winners on our TNT social media pages on Facebook, Instagram, X, TikTok, and YouTube.
If you do not wish to be featured on our social media posts, or, if you have any other concerns regarding this, please reach out to any
of TNT’s official social media pages – TNT PH on Facebook and @TNTph on X , or call *888.
For more information about the Promo, you may visit https://tntph.com/paskongpanalo2024.
Why your personal data is shared
In case you win any of the prizes in the raffle draw, we will also share the name,
mobile number, and address with the Department of Trade and Industry (“DTI”) in compliance with The Consumer Act of the Philippines (Republic Act No. 7394).
Your Personal Data will be used by DTI to safeguard your consumer rights. As the executive department of the Philippine Government that
oversees the implementation of trade and consumer protection laws, the DTI is tasked to oversee the handling of sales promotions such
as this Promo.
We have engaged the services of Sterling Global Call Center Inc. (“Sterling Global”) to contact the winners
of physical prizes and inform them on how to claim their prizes.
When your Personal Data is shared, we ensure that it is done on a confidential basis, through secure channels,
and in compliance with applicable privacy laws and regulations. Only personnel with a need-to-know will
have access to your Personal Data.
How your personal data is protected
The integrity, confidentiality, and security of your personal data is important to us.
This is why we strictly enforce this Privacy Notice within SMART and have implemented technical, organizational,
and physical security measures that are designed to protect your information from unauthorized or fraudulent access,
alteration, disclosure, misuse, and other unlawful activities. Your personal data is also protected from other natural and human dangers.
Personal data relating to your participation in the Promo will be retained only until after the last
announcement of winners on January 11, 2025.
Your Rights and Choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under
the law, you are entitled to request:
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Access to the personal data we process about you;
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Rectification of your personal data if it is found to be outdated, inaccurate, or
incomplete;
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Erasure when it is no longer needed to achieve the legitimate purpose of its processing;
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Restriction of processing of your personal data in limited circumstances;
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Portability of your personal data so that you may receive a copy thereof or that we
transmit the same to another company on your behalf.
You moreover have a right to object to the processing of your personal data, such as in cases when we process
your Personal Information based on our legitimate interests or for purposes requiring your consent.
To the extent that the processing of your Personal Information is based on your consent, you have the right to withdraw such
consent at any time by contacting our Data Privacy Officer through the contact details provided below. Please note that this will not affect
the lawfulness of the processing that was carried out before you withdrew your consent or SMART’s right to continue parts of the processing based on other
legal bases than your consent. If, however, we have not provided you with another legal basis justifying the processing of your personal data in this privacy
statement, we will stop the processing and delete your personal data.
To exercise any of these rights, you may get in touch with our Data Privacy Officer
through the contact details indicated below. In some instances, we may request supporting documents or proof
before we effect any requested changes to your personal data.
If, despite our commitment and efforts to protect your personal data, you believe that your
data privacy rights have been violated, we encourage you to come to SMART first so that we can work together
to resolve your complaint. You have the right at all times to register a complaint directly with the National Privacy
Commission or to make a claim against us with a competent court (either in the country where you live, the country where you work or the
country where you deem that data privacy law has been infringed).
Smart Communications Inc.
Data Privacy Office
6799 Ayala Ave., Makati City, 1226, Philippines
Email Address: dpo@smart.com.ph
To view Our Privacy Commitment and the Seal of Registration issued by the NPC, you may visit https://smart.com.ph/Corporate/privacy.
*** END OF PRIVACY NOTICE ***
I have read and understood this Privacy Notice, and the purposes for which my personal data shall
be processed.
